7. Diverse Mannequin Representation

Forever 21 introduced mannequins with East Asian features in select stores, subtly nodding to the influence of K-pop and Korean culture. This move resonated with a multicultural shopper base and made the brand’s visual merchandising more inclusive. By reflecting the diversity of its customers and the global trends it embraced, Forever 21 strengthened its appeal and cultural relevance. For more about inclusive representation in retail, see the coverage on Refinery29.